{"id":396,"date":"2018-12-01T02:51:20","date_gmt":"2018-12-01T02:51:20","guid":{"rendered":"http:\/\/www3.datadrill.ca\/?page_id=396"},"modified":"2018-12-01T02:51:20","modified_gmt":"2018-12-01T02:51:20","slug":"services","status":"publish","type":"page","link":"https:\/\/www.datadrill.ca\/?page_id=396","title":{"rendered":"Services"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;3.17.2&#8243; background_image=&#8221;https:\/\/www.datadrill.ca\/wp-content\/uploads\/2018\/12\/DataDrill_Web_Services_01-1.jpg&#8221; custom_padding=&#8221;98px|0|440px|0px|false|false&#8221; custom_padding_tablet=&#8221;||200px&#8221; custom_padding_phone=&#8221;||140px&#8221;][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.17.2&#8243; background_color=&#8221;#0f7288&#8243; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;0px|0|25px|0px|false|false&#8221; global_module=&#8221;485&#8243;][et_pb_row custom_width_px=&#8221;2476px&#8221; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; custom_padding=&#8221;|||104px&#8221; custom_padding_tablet=&#8221;|||0px&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;3.17.2&#8243; module_alignment=&#8221;center&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.17.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;23px&#8221; text_line_height=&#8221;1em&#8221; header_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;12px||&#8221;]<\/p>\n<ul class=\"support\">\n<li>NEED HELP? 24\/7 Remote Support.\u00a0<span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"tel:+18554337455\">1-855-433-7455<\/a><\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.17.2&#8243; custom_padding=&#8221;48px|0px|2px|0px|false|false&#8221;][et_pb_row use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1281px&#8221; custom_padding=&#8221;16px|0px|0|0px|false|false&#8221; _builder_version=&#8221;3.17.2&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.17.2&#8243; text_font=&#8221;|300|||||||&#8221; custom_margin=&#8221;||25px&#8221;]<\/p>\n<h2 class=\"p1\">Support Centre<\/h2>\n<p>&nbsp;<\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"color: #343333;\">DataDrill provides a complete IT solution for remote field operations. We reduce the complications and costs of maintaining additional IT support staff and infrastructure for remote users. Our 24\/7\/365 support provides peace of mind for our clients because staff in both head office and remote locations can focus on their primary jobs.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"color: #ff0000;\">\u2022<\/span> Standardized Equipment allows for quick and easy deployment. The learning curve is minimal for remote users as they are already familiar with the equipment. All issues are resolved quickly and efficiently due to common configurations.<\/p>\n<p><span class=\"s1\" style=\"color: #ff0000;\">\u2022 <\/span>DataDrill\u2019s equipment is updated regularly. Remote users gain the benefits by using current proven technology.<\/p>\n<p><span class=\"s1\" style=\"color: #ff0000;\">\u2022 <\/span>Inventory Management is used to track\u00a0 equipment and generate customized reports to identify inactive units to have them returned to us, reducing unnecessary costs.<\/p>\n<p><span class=\"s1\" style=\"color: #ff0000;\">\u2022 <\/span>Remote Desktop Support is used to fix many software issues remotely, eliminating costly hotshots or long delays to replace equipment.<\/p>\n<p><span class=\"s1\" style=\"color: #ff0000;\">\u2022 <\/span>Peloton License Management is available to relicense remote users as needed. We also regularly check available licenses to ensure additional ones are not purchased needlessly, helping with your bottom line.<\/p>\n<p><span class=\"s1\" style=\"color: #ff0000;\">\u2022 <\/span>24\/7\/365 Support for Peloton&#8217;s Suite of Well Lifecycle applications.<\/p>\n<p>&nbsp;<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.17.2&#8243; background_color=&#8221;#dcdee0&#8243; custom_padding=&#8221;33px|0px|0|0px|false|false&#8221;][et_pb_row custom_padding=&#8221;0|0px|21px|0px|false|false&#8221; _builder_version=&#8221;3.17.2&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.17.2&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;1.2em&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.7em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_line_height=&#8221;2.2em&#8221; custom_margin=&#8221;20px|||0px&#8221; custom_margin_phone=&#8221;|||0px&#8221; custom_margin_last_edited=&#8221;on|phone&#8221;]<\/p>\n<h2 class=\"p1\"><b>Network Operations Centre (NOC)<\/b><\/h2>\n<p class=\"p1\"><span class=\"s1\" style=\"color: #ff0000;\">\u2022\u00a0<\/span>Diverse team of qualified technicians that operate quickly and efficiently to resolve any issues that may occur.<\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"color: #ff0000;\">\u2022\u00a0<\/span>No Automated phone systems, allowing you to speak directly to a qualified NOC technician.<\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"color: #ff0000;\">\u2022\u00a0<\/span>DataDrill use leading-edge Network Monitoring Tools to monitor the status and health of all our remote sites.<\/p>\n<p class=\"p1\" style=\"padding-left: 30px;\">\u203aTechnicians can reliably monitor the entire network from DataDrill\u2019s headquarters 24\/7\/365 and proactively resolve and avoid network and site related issues.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.17.2&#8243; custom_padding=&#8221;28px|0px|0|0px|false|false&#8221;][et_pb_row custom_padding=&#8221;0|0px|16px|0px|false|false&#8221; _builder_version=&#8221;3.17.2&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.17.2&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;1.2em&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.7em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_line_height=&#8221;2.2em&#8221; custom_margin=&#8221;20px|||0px&#8221; custom_margin_phone=&#8221;|||0px&#8221; custom_margin_last_edited=&#8221;on|phone&#8221;]<\/p>\n<h2 class=\"p1\"><strong>Field Support<\/strong><\/h2>\n<p class=\"p1\"><span class=\"s1\" style=\"color: #ff0000;\">\u2022 <\/span>Field visits are performed as requested to rig-up, rig-move, or rig-out equipment.<\/p>\n<p class=\"p1\" style=\"padding-left: 30px;\">\u203a Any required preventative maintenance or repairs\u00a0are completed with the highest priority.<\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"color: #ff0000;\">\u2022 <\/span>Strategically located field offices allow service within 24 hours of a request.<\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"color: #ff0000;\">\u2022 <\/span>All field trucks are outfitted with GPS tracking, two-way radios, and satellite phones, plus all safety gear.<\/p>\n<p class=\"p1\"><span class=\"s1\"><span style=\"color: #ff0000;\">\u2022<\/span> <\/span>Hotshot service is available for situations that require immediate attention.<\/p>\n<p class=\"p1\"><span class=\"s1\"><span style=\"color: #ff0000;\">\u2022<\/span> <\/span>All DataDrill Field Technicians are fully certified with H2S, CSO (Common Safety Orientation), Fall Arrest, First Aid, WHMIS and any Company Specific Orientation.<\/p>\n<p>&nbsp;<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.17.2&#8243; background_color=&#8221;#dcdee0&#8243;][et_pb_row custom_padding=&#8221;0|0px|16px|0px|false|false&#8221; _builder_version=&#8221;3.17.2&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.17.2&#8243; text_font=&#8221;|300|||||||&#8221; text_line_height=&#8221;1.2em&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.7em&#8221; header_2_font=&#8221;||||||||&#8221; header_2_line_height=&#8221;2.2em&#8221; custom_margin=&#8221;20px|||0px&#8221; custom_margin_phone=&#8221;|||0px&#8221; custom_margin_last_edited=&#8221;on|phone&#8221;]<\/p>\n<h2 class=\"p1\"><strong>RF Solutions<\/strong><\/h2>\n<p class=\"p1\"><span class=\"s1\" style=\"color: #ff0000;\">\u2022 <\/span>Qualified technologists, offering 24\/7\/365 support.<\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"color: #ff0000;\">\u2022\u00a0<\/span>Cellular Path Profile analysis performed prior to cellular repeater deployment to determine best solution.<\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"color: #ff0000;\">\u2022\u00a0<\/span>Works closely with Field Techs during repeater deployments to ensure optimal service on site with the use of Spectrum Analyzers and other diagnostic tools.<\/p>\n<p class=\"p1\"><span class=\"s1\" style=\"font-size: 18px;\"><span style=\"color: #ff0000;\">\u2022\u00a0<\/span><\/span><span style=\"font-size: 18px;\">Ensures 2-way radios are programmed to clients needs, and tested using leading-edge test equipment prior to deployment.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; _builder_version=&#8221;3.17.2&#8243; background_color=&#8221;#343333&#8243; custom_padding=&#8221;5px|0px|0|0px|false|false&#8221; global_module=&#8221;327&#8243; saved_tabs=&#8221;all&#8221;][et_pb_column type=&#8221;1_2&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax__hover=&#8221;off&#8221; parallax_method=&#8221;on&#8221; parallax_method__hover=&#8221;on&#8221;][et_pb_row_inner custom_padding=&#8221;28px|0px|0|5px|false|false&#8221; _builder_version=&#8221;3.17.2&#8243; custom_margin=&#8221;|||9px&#8221; custom_margin_tablet=&#8221;|||0px&#8221; custom_margin_last_edited=&#8221;on|phone&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax__hover=&#8221;off&#8221; parallax_method=&#8221;on&#8221; parallax_method__hover=&#8221;on&#8221;][et_pb_text _builder_version=&#8221;3.17.2&#8243; 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header_2_font_size_last_edited=&#8221;on|tablet&#8221; background_layout=&#8221;dark&#8221;]<\/p>\n<h2><strong>Service Centre:<\/strong><\/h2>\n<p class=\"p1\">Grande Prairie<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax__hover=&#8221;off&#8221; parallax_method=&#8221;on&#8221; parallax_method__hover=&#8221;on&#8221;][et_pb_social_media_follow module_id=&#8221;social_icon&#8221; _builder_version=&#8221;3.17.2&#8243; border_radii=&#8221;on|55px|55px|55px|55px&#8221; border_color_all=&#8221;rgba(0,0,0,0)&#8221; text_orientation=&#8221;left&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px||&#8221; custom_css_social_follow=&#8221;||||&#8221; custom_css_social_icon=&#8221;padding-left: 15px;||padding-right: 15px;||padding-top: 15px;||padding-bottom: 15px;||||&#8221;][et_pb_social_media_follow_network social_network=&#8221;linkedin&#8221; url=&#8221;https:\/\/www.linkedin.com\/company\/datadrill-communications-inc\/&#8221; _builder_version=&#8221;3.17.2&#8243; background_color=&#8221;#d82127&#8243; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]linkedin[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NEED HELP? 24\/7 Remote Support.\u00a01-855-433-7455 Support Centre &nbsp; DataDrill provides a complete IT solution for remote field operations. We reduce the complications and costs of maintaining additional IT support staff and infrastructure for remote users. Our 24\/7\/365 support provides peace of mind for our clients because staff in both head office and remote locations can [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-396","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.datadrill.ca\/index.php?rest_route=\/wp\/v2\/pages\/396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.datadrill.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.datadrill.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.datadrill.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=396"}],"version-history":[{"count":0,"href":"https:\/\/www.datadrill.ca\/index.php?rest_route=\/wp\/v2\/pages\/396\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.datadrill.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}